SMS Opt-In Example — SoupLogic Crew

This page documents exactly how employees consent to receive SMS notifications from SoupLogic Crew, for verification purposes.

1. How an employee is added

An employer ("Customer") adds an employee's name and mobile phone number to their SoupLogic Crew account and enables shift-alert notifications for that employee in the Clockwise admin panel.

2. The employee receives an SMS invitation

SoupLogic Crew automatically sends the employee the following text message from +1 (708) 412-5302:

3. The employee actively confirms by replying YES

No further messages are sent unless the employee replies YES from their own phone number:

Consent is recorded with a timestamp tied to the specific phone number that replied YES. This is the only opt-in path used by SoupLogic Crew — there is no website sign-up form, paper form, or QR code opt-in.

4. Ongoing messages the employee may receive

1. Overtime threshold alerts
2. Missed clock-in/out reminders
3. Shift status confirmations

5. Opting out

The employee may reply STOP at any time to immediately stop all messages. This is processed automatically.